Terms & Conditions

Terms and Conditions
Effective Date: 18 march 2025

Welcome to Mabrow! These Terms and Conditions govern your use of our website and the purchase of our PMU (Permanent Makeup) products. By accessing or purchasing from Mabrow, you agree to these terms. Please read them carefully before proceeding.

1. General

1.1. These terms apply to all users of the Mabrow website and customers purchasing our products. 1.2. Mabrow reserves the right to update or modify these Terms and Conditions at any time without prior notice. 1.3. By using our website and purchasing our products, you confirm that you are at least 18 years old or have the necessary consent from a legal guardian.

2. Products & Orders

2.1. Mabrow specializes in PMU products, including pigments, machines, accessories, and other related items. 2.2. All orders are subject to availability. We reserve the right to cancel any order if a product is out of stock or due to other unforeseen circumstances. 2.3. Prices and product descriptions are subject to change without notice. 2.4. We reserve the right to refuse or cancel an order if fraudulent activity is suspected.

3. Payments & Pricing

3.1. All prices are listed in [Insert Currency] and are subject to applicable taxes and shipping charges. 3.2. We accept payments via [Insert Accepted Payment Methods]. 3.3. If payment is declined, the order will not be processed until payment is successfully completed.

4. Shipping & Delivery

4.1. Orders are processed within [Insert Processing Time] business days. 4.2. Shipping times may vary based on location and carrier policies. Mabrow is not responsible for delays caused by shipping providers. 4.3. Customers are responsible for providing accurate shipping information. We are not liable for lost packages due to incorrect addresses. 4.4. International customers are responsible for any customs fees, duties, or taxes applicable in their country.

5. Returns & Refunds

5.1. Due to the nature of PMU products, returns are only accepted for defective or damaged items. 5.2. Customers must report defective or damaged products within [Insert Timeframe] of receiving their order. 5.3. Refunds or replacements will only be issued upon review and approval of the return request. 5.4. Shipping costs for returns may be the responsibility of the customer unless otherwise stated.

6. Intellectual Property

6.1. All content on the Mabrow website, including images, text, logos, and product designs, is the property of Mabrow and protected under intellectual property laws. 6.2. Unauthorized use, reproduction, or distribution of any content from our website is strictly prohibited.

7. Limitation of Liability

7.1. Mabrow is not responsible for any adverse reactions or complications arising from the use of our products. It is the customer’s responsibility to conduct a patch test before use. 7.2. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

8. Privacy Policy

8.1. We value your privacy and collect only necessary information to process orders and improve our services. 8.2. We do not sell or share customer information with third parties except as required by law.

9. Governing Law

9.1. These Terms and Conditions are governed by the laws of [Insert Jurisdiction]. 9.2. Any disputes arising from these terms shall be resolved in the courts of [Insert Jurisdiction].

10. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at [Insert Contact Information].

By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.